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SEMS Support Services

Cohesive Associates, Superior Products, Brighter Future

SEMS offers a wide range of support services to asset owners, project developers, and our affiliated partners. SEMS dedication to providing excellent project and customer support is one of the main reasons we started our Affiliate Partner Program. The program is comprised of affiliate partners that have established themselves as industry leaders who are experts in their fields, stable, and consistent.


Successful solar projects require not only excellent products but also a full complement of services from the conception of the project to the commissioning of the project. SEMS has recognized this unmet need in the industry and has taken a leadership position by developing our Affiliate Partner Program. We have developed relationships to ensure the multiple layers of planning, design, financing, and construction are effectively integrated for overall project success.

Consultation

The development of a solar project is a challenging and time-consuming task. The foundation of a successful solar project is in its development. Our well-trained staff is here to help from the conception to the construction and commissioning of your project. We have affiliate partners willing to assist.


SEMS provides consultation for:

  • Solar Project Development

  • Solar Project Financing

  • Installation and commissioning

  • Affiliate Partner Referrals

Field Services

SEMS can provide the following field services: consultation during construction, installation training, inspection/evaluation, and commissioning. SEMS provides operation and maintenance services of our products under our Trac Right program. Our team can also provide your maintainer and operators with the training necessary to properly maintain, troubleshoot, and to resolve faults. We will instruct them on our best practices in operating and maintenance procedures. This avoids the need for annual service contracts that can affect the bottom line and bankability of your project. If you are interested in SEMS providing operation and maintenance service, we can provide you with a quote.

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After Sales Support

SEMS has industry-leading warranties, realizing the importance of warranty support. SEMS has introduced its new platform TRAC Right to provide the best customer service possible. This service was created to support EPC, Installers, O&M providers, and asset owners for the residential, commercial, and utility-scale markets. Our experts will provide trouble-shooting guidance to diagnose and address faults. SEMS maintains a robust parts inventory if replacements are needed.  

Project Finance Program

SEMS has formed a team with 30-plus years of experience in equipment and energy project financing. Our team worked with lenders to develop solar financing options that cover up to 100% of commercial and utility project costs. SEMS products and processes are pre-approved and qualified by lenders. Financing options include:

  • Power Purchase Agreements

  • Equipment Finance Agreements (EFA)

  • Capital Lease

  • Loan

  • Operating Lease Structure

  • Application Only Program

  • Export Finance Program

Other options are available from small-ticket applications only up to 200 million in funding. Our goal is to help our Affiliate Partners to close and build more projects. Our team is available to review and structure project funding options even in certain instances where our products may not be suitable.

Training 

SEMS training program connects factory expertise with your team to ensure project schedules and budgets are kept. Training is available through our E-learning portal or field training program which consists of O&M, field assembly of our products, and commissioning of our tracker products.

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Engineering

Every solar project is unique not only in its development but in its construction. One of the most important aspects of your project is design and engineering. When properly executed you mitigate the risk of cost overruns and costly delays. Through our Affiliate Partner Program, we have formed relationships with structural, civil, electrical, and mechanical Engineers. These professionals are experts in their fields. They will review your projects and provide designs that make your installation streamline and on budget.

Installation

Construction and installation are an important aspect of a solar project and customer demand for installation contracting and execution varies regionally, SEMS has responded to this requirement with our Affiliate Partner Program. Through our partnership program, we offer SEMS certified installation services for residential, commercial, and utility-scale projects.